FAQ

About Strain Station

How will my order be delivered?

We'll send out your order with DPD Next Day Delivery (Excluding Scotland & NI) for arrival within 1-2 working days. Shipping will cost:
UK: £5.95

When will you dispatch my order?

Place your order by 2pm any weekday and we'll do our best to get it shipped out that day. If not, it'll be on its way the next business day. All packages come with proof of postage and insurance for peace of mind. We'll also send you an email to let you know as soon as your order heads out the door.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Maestro, and Mastercard.

How can I redeem a discount code?

If you have a discount code, you can enter it at checkout and the amount will be automatically deducted from the final cost.

Can I get a refund or replacement?

We want you to be happy with your purchase. If something isn't right, read through our returns policy to find out what you can do to get a refund or replacement.

What if I need to contact you about my order?

Got questions about your order? Our contact form is the quickest and easiest way to get in touch. You can also reach out to us on Instagram.

What is CBD?

CBD, or cannabidiol, is a natural chemical compound found in cannabis plants. Unlike THC, the other well-known compound in cannabis, CBD is not psychoactive, so it doesn't cause a "high."

What are the benefits of CBD?

More and more people are turning to CBD for its possible wellness effects. Here are some of its commonly reported benefits:

Pain relief: CBD has been shown to have analgesic (pain-relieving) properties. It may help alleviate chronic pain, including neuropathic pain and inflammation-related pain.

Anti-inflammatory effects: CBD has anti-inflammatory properties, which may help reduce inflammation associated with various conditions, such as arthritis, inflammatory bowel disease, and multiple sclerosis.

Anxiety and stress reduction: Many people use CBD to help manage anxiety and stress. It may have a calming effect on the central nervous system, potentially reducing symptoms of anxiety disorders, social anxiety disorder, and post-traumatic stress disorder (PTSD).

Improved sleep: CBD may help promote better sleep quality and duration, potentially benefiting individuals with sleep disorders or insomnia.

Neuroprotective properties: Studies suggest that CBD may have neuroprotective effects, meaning it may help protect the brain and nervous system from damage or degeneration. This could potentially be beneficial for conditions like Alzheimer's disease, Parkinson's disease, and multiple sclerosis.

What's the difference between hemp and marijuana?

Both hemp and marijuana are cannabis plants, but hemp contains much lower levels of THC (typically less than 0.2%). This legal limit means that hemp-derived CBD products won't produce the intoxicating effects associated with marijuana.

Are your CBD products lab-tested?

Yes. Quality is our top priority, which is why all our products undergo rigorous third-party lab testing to make sure they’re potent, pure, and free of contaminants.

Which CBD product is right for me?

We have a huge range of options to choose from, including flowers, vapes, capsules, gummies, and more. You can explore our different categories to learn more about each type and see if it’s right for you.

If you’re a complete beginner, gummies are a great option - they’re easy to dose, discrete, and you don’t need to worry about buying any other equipment. Plus, they’re tasty!

How much CBD should I take?

Your ideal dosage depends on a few different factors. We recommend starting with a low dose and gradually increasing until you find your personal sweet spot.